Note We recommend that you install update 3021910 as it contains additional improvements that more comprehensively fixes the problem than this update.
Cause 1This issue occurs because a process keeps a file in the component store open. Therefore, the file cannot be deleted or overwritten.
Cause 2This issue occurs because the optional BitLocker component is not installed.
How to obtain this update
Windows UpdateThis update is available from Windows Update.
Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows Server 2012 R2||Download the package now.|
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
PrerequisitesThere are no prerequisites for installing this update.
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou may have to restart the computer after you apply this update.
Update replacement informationThis update replaces a previously released update 2969339.
Removal informationAfter you install this update, you cannot uninstall it to revert to an earlier version of the update.
Article ID: 2975061 - Last Review: Dec 17, 2015 - Revision: 1