Blank browser window when RMS client sends WIF request to a Windows Server 2012 R2-based AD FS server

Applies to: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 StandardWindows Server 2012 R2 Essentials

Symptoms


Consider the following scenario:
  • You run Active Directory Rights Management Services (AD RMS) on a Windows Server 2012 R2-based server by using an Active Directory Federation Services (AD FS) server for a federation-based trust.
  • You upgrade the AD RMS authentication from using the AD FS agent to using Windows Identity Foundation (WIF) on the server.
  • An RMS client computer uses WIF to send a request together with a whr parameter to the AD RMS server.
In this scenario, the client computer receives a redirection URL that has the whr parameter appended to it. Therefore, the browser window becomes blank.

Resolution


To resolve this issue, install the following update rollup:

2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates