Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Assume that you have a Microsoft Exchange Server 2010 public folder in an Exchange Server 2013 environment. You move an email message to the public folder in Outlook Web App. In this situation, public folder replication on the Exchange Server 2010 server fails.

If content conversion tracing is enabled when this issue occurs, the following information is recorded in a content conversion tracing file:

Microsoft.Exchange.Data.Storage.ConversionFailedException: The message content has become corrupted. ---> Microsoft.Exchange.Data.Storage.ConversionFailedException: Content conversion: Failed due to corrupt TNEF (violation status: 0x00008000)


Resolution

To resolve this issue, install the following cumulative update:

2961810 Cumulative Update 6 for Exchange Server 2013

Cause

This issue occurs because Exchange Server 2013 sets an incorrect property on the moved email message.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about content conversion tracing, go to the following Microsoft website:

General information about content conversion tracing

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×