Consider the following scenario:
- You are using Microsoft Azure cloud service.
- You create two VM nodes by using the same Microsoft SQL Server 2008 R2 galley image.
- You run the following query in SQL Server on each VM node:
select name, key_guid from sys.symmetric_keys where name = '##MS_ServiceMasterKey##'
Hotfix for SQL Server 2008 R2 SP2A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.