Organizational unit picker is missing when you create a Remote Mailbox in Exchange Admin Console in Exchange Server 2013

Applies to: Exchange Server 2013 EnterpriseExchange Server 2013 Standard Edition


Assume that you deploy Directory Synchronization for Office 365 in a Microsoft Exchange Server 2013 environment. When you use the New Remote Mailbox wizard in Exchange Admin Console (EAC), the organizational unit picker is not available.


This issue occurs because of a logic issue in Exchange Server 2013.



To work around the issue, use the New-RemoteMailbox cmdlet that contains the OnPremisesOrganizationalUnit parameter to create remote mailboxes.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.