"DRIVER_POWER_STATE_FAILURE (9f)" error if you shut down the computer while you are using the built-in VPN client

Applies to: Windows 8.1Windows 8.1 EnterpriseWindows 8.1 Pro

Symptoms


You use the built-in VPN client on Windows 8.1 or Windows Server 2012 R2. When you shut down or suspend the system, the computer crashes, and you receive the following error message:

DRIVER_POWER_STATE_FAILURE (9f)

Resolution


Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.