Desktop sharing or application sharing issues during a conversation in Lync 2013

Applies to: Microsoft Lync 2013

Symptoms


When multiple users join a conversation by using Microsoft Lync 2013, the users may encounter the following issues:
  • A user cannot start desktop or application sharing.
  • When a graphics adapter crashes or changes dynamically during a desktop or application sharing session, the viewers’ screens stop updating for the sharing session.
  • Lync 2013 crashes when a user shares their desktop or an application.

Resolution


To resolve this issue, install the following update:
2889860 September 2014 update for Lync 2013 (KB2889860)