No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location from which you downloaded the release.
When you start to install the program, you may experience one of the following problems:
- On a new install of Windows Server 2003 or Windows XP
You may receive the following error message:Microsoft Visual J++ has a known compatibility issue described in Microsoft Knowledge Base article Q299764. Microsoft Visual J++ customers must correct this issue before using Visual J++.Windows blocks the Visual J++ install program until you install or update the Microsoft VM.
- On an upgrade install of Windows XP
When you upgrade to Windows XP on a Windows-based computer that already has Visual J++ installed, Windows XP Setup detects that Visual J++ is installed, and then adds the following error message to the Windows XP upgrade report:Microsoft Visual J++ has a known compatibility issue described in Microsoft Knowledge Base article Q299764. Microsoft Visual J++ customers must correct this issue before using Visual J++.In this scenario, you may experience problems when you run Visual J++ until you upgrade to a current version of Microsoft VM.
By default, on a new installation of Windows Server 2003 or Windows XP, Microsoft VM is not installed with the operating system. When you try to install Visual J++, and the Microsoft VM does not exist on the computer or is older than the version that is provided with Visual J++, Visual J++ tries to install the Microsoft VM that is included with the Visual J++ distribution. However, because the Microsoft VM that is included with Visual J++ is an older version of the Microsoft VM, and its security and encryption DLLs are not compatible with the operating system, the Application Compatibility Technologies blocks the install of Microsoft Visual J++ on the computer until you install a compatible version of the Microsoft VM.
- On the CD-ROM install media, open the IE4 subfolder.
- Locate and then double-click Msjavx86.exe to run the executable file.
- Click Start, point to All Programs, and then click Windows Update. Install any fixes for the Microsoft VM that Windows Update detects.
Article ID: 299764 - Last Review: May 25, 2017 - Revision: 3