You cannot resize divided windows inside a RemoteApp in Windows 7 or Windows Server 2008 R2

Applies to: Windows 7 Service Pack 1Windows 7 UltimateWindows 7 Enterprise

Symptoms


Assume that you run a RemoteApp on a Remote Desktop Services (RDS) client computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. The RemoteApp has multiple areas of functionality. In this situation, you cannot click or drag the vertical divider to resize divided windows inside the RemoteApp. 

How to obtain this hotfix


To resolve this issue, we have released hotfixes for Windows 7 or Windows Server 2008 R2.

Before you install this hotfix, check the prerequisite of the hotfix.

Hotfix for Windows 7 or Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first install SP1 in Windows 7 or Windows Server 2008 R2, and Remote Desktop Connection (RDC) client update.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base: 

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
For more information about the Remote Desktop Connection (RDC) client update, click the following article number to view the article in the Microsoft Knowledge Base: 

2830477 Update for RemoteApp and Desktop Connections feature is available for Windows

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.