You May Be Unable to Save .jpg Files with Microsoft Paint After You Install Office 2000 SR1 or SP2


Symptoms


When you install Microsoft Office 2000 Service Release 1 (SR1) or Service Pack 2 (SP2), you may be unable to save files in the .jpg format by using Microsoft Paint. After you open a .jpg file by using Paint, and then you click Save As on the File menu, the Save As type: box may not list an option to save the file in a .jpg format.

Cause


This behavior can occur because of an incorrect entry in the registry.

Resolution


Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

To resolve this behavior:
  1. Click Start, click Run, and then type: regedit to start the Registry Editor.
  2. Click the Name value under the following key in the registry:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Graphics Filters\Export\Jpeg
  3. On the Edit menu, click Modify, type: JPEG File Interchange Format in the Value Data box, and then click OK.
  4. Click the Extensions value under the same key in the following registry:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Graphics Filters\Export\Jpeg
  5. On the Edit menu, click Modify, type: jpg in the Value Data box, and then click OK.
  6. Quit the Registry Editor.

More Information


For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

230902 OFF2000: Some Office Graphics Filters Are Not Available in Microsoft Paint