Compatibility with Microsoft Dynamics CRM 2013

Applies to: Dynamics CRM 2013Microsoft Dynamics CRM 2013 Service Pack 1

Introduction


This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2013. It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.

More Information


The products that have a status of "TBD" are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.

Microsoft Dynamics CRM 2013

The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2013. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.
 
Product Minimum CRM version CRM build number Status
.Net Framework 4.5.2 Update Rollup 2 6.0.2.46 Compatible
.Net Framework 4.6 SP1 UR4 6.1.4.0145 Compatible  
Active Directory Federation Services in Windows Server 2008 (AD FS 2.0) RTM 6.0.0.809 Compatible
Active Directory Federation Services in Windows Server 2008 R2 RTM 6.0.0.809 Compatible
Active Directory Federation Services in Windows Server 2012 RTM 6.0.0.809 Compatible
Active Directory Federation Services in Windows Server 2012 R2 RTM 6.0.0.809 Compatible
Apple OS X Yosemite (web client only) SP1 UR3 6.1.3.119 Compatible
Azure virtual machines (support for Microsoft Azure virtual machines) - - Not Compatible
Citrix XenApp 6.5 RTM 6.0.0.809 Compatible
CRM 2011 for Outlook Client Update Rollup 12 5.0.9690.3236 Compatible
Exchange Online (E3 SKU Only) RTM 6.0.0.809 Compatible
Exchange Server 2000 - - Not Compatible
Exchange Server 2003 - - Not Compatible
Exchange Server 2007 Standard RTM 6.0.0.809 Compatible
Exchange Server 2007 Enterprise RTM 6.0.0.809 Compatible
Exchange Server 2010 Standard RTM 6.0.0.809 Compatible
Exchange Server 2010 Enterprise RTM 6.0.0.809 Compatible
Exchange Server 2013 Standard Update Rollup 2 6.0.2.43 Compatible
Exchange Server 2013 Enterprise Update Rollup 2 6.0.2.43 Compatible
Google Chrome v37 and later SP1 UR3 6.1.3.119 Compatible
IIS 7.0 RTM 6.0.0.809 Compatible
IIS 7.5 RTM 6.0.0.809 Compatible
IIS 8.0 RTM 6.0.0.809 Compatible
Internet Explorer 8 (no longer supported) RTM 6.0.0.809 Compatible
Internet Explorer 9 (no longer supported) RTM 6.0.0.809 Compatible
Internet Explorer 10 (no longer supported) RTM 6.0.0.809 Compatible
Internet Explorer 11 Update Rollup 2 6.0.2.43 Compatible
Internet Explorer 12 SP1 UR 4 6.1.4.0145 Compatible
Microsoft Edge SP1 UR 4 6.1.4.0145 Compatible
Microsoft SharePoint 2010 SP1 (all editions) RTM 6.0.0.809 Compatible
Microsoft SharePoint Foundation 2013 RTM 6.0.0.809 Compatible
Microsoft SharePoint 2013 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2000 - - Not compatible
Microsoft SQL Server 2005 - - Not compatible
Microsoft SQL Server 2008 Workgroup - - Not compatible
Microsoft SQL Server 2008 Web - - Not compatible
Microsoft SQL Server 2008 Compact (CRM server) - - Not compatible
Microsoft SQL Server 2008 Express (CRM server) - - Not compatible
Microsoft SQL Server 2008 Standard SP3 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Standard R2 SP2 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Enterprise SP3 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Enterprise R2 SP2 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Datacenter SP2 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Datacenter R2 SP2 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Developer SP3 (x64) RTM 6.0.0.809 Compatible*
Microsoft SQL Server 2008 Developer R2 SP2 RTM 6.0.0.809 Compatible*
Microsoft SQL Express 2008 SP1 (x86 Only) (CRM for Outlook 2013) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2008 Reporting Services - - Not Compatible
Microsoft SQL Server 2008 Reporting Services R2 RTM 6.0.0.809 Compatible
Microsoft SQL Server 2012 Enterprise SP1 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2012 BI SP1 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2012 Standard SP1 (x64) RTM 6.0.0.809 Compatible
Microsoft SQL Server 2012 SP2 SP1 UR3 6.1.3.119 Compatible
Microsoft SQL Server 2012 SP3 SP1 UR4 6.1.4.0145 Compatible
Microsoft SQL Server 2014 SP1 UR2 6.1.2.112 Compatible
Microsoft SQL Server 2014 SP1 SP1 UR4 6.1.4.0145 Compatible
Microsoft SQL Server 2014 SP2 SP1 UR4 6.1.4.0145 Compatible
Office for Mac (All Versions) - - Not Compatible
Office 2003 (no longer supported) - - Not Compatible
Office 2007 (Cached-Exchange Mode Only) RTM 6.0.0.809 Compatible
Office 2010 (Cached-Exchange Mode Only) RTM 6.0.0.809 Compatible
Office 2013 C2R (stand-alone) (Cached-Exchange Mode Only) RTM 6.0.0.809 Compatible
Office 2013 C2R (side-by-side with Office 2010) (Cached-Exchange Mode Only) RTM 6.0.0.809 Compatible
Office 2013 SP1 (Cached-Exchange Mode Only) Update Rollup 2 6.0.2.43 Compatible
Office 2013 SP1 with CRM 2013 SP1 (Cached-Exchange Mode Only) Service Pack 1 6.1.0.581 Compatible
Office 2016 (Cached-Exchange Mode Only) SP1 UR 4 COD 6.1.4.173 Compatible
Windows 7 RTM 6.0.0.809 Compatible
Windows 8.1 Update Rollup 2 6.0.2.43 Compatible
Windows 8.1 w/ update KB2919355 (web client only) Update Rollup 3 6.0.3.106 Compatible
Windows 10 SP1 UR 4 6.1.4.0145 Compatible
Windows Server 2003 - - Not compatible
Windows Server 2008 Standard SP2 (x64) RTM 6.0.0.809 Compatible
Windows Server 2008 Standard R2 SP1 RTM 6.0.0.809 Compatible
Windows Server 2008 Enterprise SP2 (x64) RTM 6.0.0.809 Compatible
Windows Server 2008 Enterprise R2 SP1 RTM 6.0.0.809 Compatible
Windows Server 2008 Datacenter SP2 (x64) RTM 6.0.0.809 Compatible
Windows Server 2008 Datacenter R2 SP1 RTM 6.0.0.809 Compatible
Windows Web Server 2008 Datacenter SP2 (x64) RTM 6.0.0.809 Compatible
Windows Web Server 2008 Datacenter R2 SP1 RTM 6.0.0.809 Compatible
Windows Server 2012 Foundation - - Not compatible
Windows Server 2012 Essentials - - Not compatible
Windows Server 2012 Datacenter RTM 6.0.0.809 Compatible
Windows Server 2012 Standard RTM 6.0.0.809 Compatible
Windows Server 2012 R2 (CRM server) Update Rollup 2 6.0.2.43 Compatible
Windows Small Business Server - - Not compatible

* For non-production environments only.

** As of the December 2012 service update, Internet Explorer 7 is no longer supported for Microsoft Dynamics CRM Online.

For a list of mobile supportability with Microsoft Dynamics CRM 2015, please see the following link:

CRM for Tablets, CRM for Phones, and Tablet Browser support for Microsoft Dynamics CRM

Notes
  • 32-bit versions of Microsoft SQL Server 2008 and Microsoft SQL Server 2012 Reporting Services are not supported.
  • Microsoft SQL Server 2008 Workgroup is not supported for running the Microsoft Dynamics CRM Reporting Extensions.
  • Running a Microsoft SQL Server 2012 Reporting Services server in SharePoint mode is not supported with Microsoft Dynamics CRM.
  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)
For more information about System Requirements, see the System Requirements and Required Components section of the Microsoft Dynamics CRM 2013 Implementation Guide.