Compatibility with Microsoft Dynamics CRM 4.0

Applies to: Dynamics CRM 4.0


This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 4.0. It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.

More Information

The products that have a status of "TBD" are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.

Microsoft Dynamics CRM 4.0

The following list of products have been tested or are currently being tested for compatibility with Dynamics CRM 4.0. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that is compatible with the listed product.

ProductMinimum CRM versionCRM build numberStatus
Azure virtual machines (support for Microsoft Azure virtual machines)--Not compatible
.Net 3.5Update Rollup 14.0.7333.1113Compatible
.Net 3.5 SP1Update Rollup 24.0.7333.1312Compatible
.Net 4.0Update Rollup 184.0.7333.3531Compatible
.Net 4.0 PU3--TBD
.Net 4.5 RCUpdate Rollup 214.0.7333.3822Compatible
Exchange Online with Office 365Update Rollup 184.0.7333.3531Compatible
Exchange Online (BPOS)Update Rollup 104.0.7333.2741Compatible
Exchange Server 2000--Not compatible
Exchange Server 2003 SP2RTM4.0.7333.3Compatible
Exchange Server 2007 RTM4.0.7333.3Compatible
Exchange Server 2010Update Rollup 84.0.7333.2542Compatible
Exchange Server 2010 SP1Update Rollup 124.0.7333.2861Compatible
Exchange Server 2010 SP2Update Rollup 214.0.7333.3822Compatible
Exchange Server 2010 SP3Update Rollup 214.0.7333.3822Compatible
Exchange Server 2013Not compatible
Internet Explorer 6 (no longer supported)RTM4.0.7333.3Compatible
Internet Explorer 7 (no longer supported)RTM4.0.7333.3Compatible
Internet Explorer 8 (no longer supported)Update Rollup 44.0.7333.1551Compatible
Internet Explorer 9 (no longer supported)Update Rollup 164.0.7333.3335Compatible
Internet Explorer 10 (no longer supported)--Not compatible
Microsoft Application Virtualization (App-V) 4.6- -Not compatible
Microsoft Report Viewer 2005RTM4.0.7333.3Compatible
Microsoft Report Viewer 2008Update Rollup 114.0.7333.2861Compatible
Microsoft SharePoint 2010Update Rollup 144.0.7333.3135Compatible
Microsoft SharePoint Foundation 2010Update Rollup 114.0.7333.2861Compatible
Office 2003 SP3 (Cached-Exchange Mode Only)RTM4.0.7333.3Compatible
Office 2007 SP3 (Cached-Exchange Mode Only)Update Rollup 194.0.7333.3628Compatible
Office 2010 (Cached-Exchange Mode Only)Update Rollup 114.0.7333.2861Compatible
Office 2010 SP1 (Cached-Exchange Mode Only)Update Rollup 144.0.7333.3135Compatible
Office 2010 SP2 (Cached-Exchange Mode Only)--Not compatible
Office 2013 (Cached-Exchange Mode Only)-- Not compatible
SQL Server 2005 SP2RTM4.0.7333.3Compatible
SQL Server 2005 SP4Update Rollup 204.0.7333.3732Compatible
SQL Server 2008 R2Update Rollup 74.0.7333.2138Compatible
SQL Server 2008 R2 SP1Update Rollup 214.0.7333.3822Compatible
SQL Server 2008 SP1Update Rollup 44.0.7333.1551Compatible*
SQL Server 2008 SP2 Update Rollup 124.0.7333.2861Compatible
SQL Server 2008 R2 SP2 (CTP)Update Rollup 214.0.7333.3822Compatible
SQL Server 2008 SP3Update Rollup 214.0.7333.3822Compatible
SQL Server Active/Active Clustering**Update Rollup 164.0.7333.3335Compatible
SQL Server 2012Update Rollup 214.0.7333.3822Compatible*
SQL Server 2012 SP1Update Rollup 214.0.7333.3822 Compatible
Windows Server 2000--Not compatible
Windows Server 2003 SP2 RTM4.0.7333.3Compatible
Windows Server 2008RTM4.0.7333.3Compatible*
Windows Server 2008 (Server Core)--Not compatible
Windows Server 2008 R2Update Rollup 64.0.7333.1750Compatible
Windows Server R2 SP1Update Rollup 194.0.7333.3628Compatible
Windows Server R2 SP1 RCUpdate Rollup 134.0.7333.3018Compatible
Windows Server 2008 SP2Update Rollup 44.0.7333.1551Compatible
Windows 7Update Rollup 74.0.7333.2138Compatible
Windows 7 SP1Update Rollup 194.0.7333.3628Compatible
Windows 8--Not compatible
Windows Server 2003 SP2RTM4.0.7333.3Compatible
Windows VistaRTM4.0.7333.3Compatible
Windows XP SP3RTM4.0.7333.3Compatible

* For non-production environments only.

** Active/Active Clustering is supported, but not as a load-balancing configuration.

  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)

For more information about System Requirements, see the System Requirements and Required Components topic in the Microsoft Dynamics CRM 4.0 Implementation Guide.