FIX: Windows Firewall is detected as running after a third-party firewall is installed on a computer that is running Forefront Unified Access Gateway 2010

Applies to: Forefront Unified Access Gateway 2010

Symptoms


When you install a third-party firewall on a client computer, and if that firewall disables Windows Firewall, Microsoft Forefront Unified Access Gateway (UAG) 2010 still detects Windows Firewall as running.

Cause


This problem can occur if Windows Firewall is running when the third-party firewall is installed.

Resolution


This problem is fixed in Rollup 1 for Microsoft Forefront Unified Access Gateway 2010 Service Pack 4 (SP4).

Workaround


To work around this problem, make sure that Windows Firewall is turned off before you install a third-party firewall.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.