You cannot open a shared calendar in Outlook 2016 for Mac

Applies to: Outlook 2016 for MacOutlook for Mac for Office 365

Symptoms


When you open your Calendar in Microsoft Outlook 2016 for Mac, the Open Shared Calendar button on the ribbon is unavailable.

Open Shared Calendar


Additionally, when you point to Open on the File menu, the Calendar option is unavailable.

Calendar

Cause


This issue occurs if the Group similar folders, such as Inboxes, from different accounts check box is selected and the Hide On My Computer folders check box is cleared in General Preferences.

General Preferences

Workaround


To work around this issue, use one of the following methods:
  • Select the Exchange folder in My Calendars.
    1. Open the calendar.
    2. Expand My Calendars to display the Exchange mailbox calendar, the On My Computer calendar, and calendars that are associated with any other accounts that are open in Outlook for Mac.
    3. Select the Exchange check box.

      Exchange

      After you do this, the Open Shared Calendar button on the ribbon is available.
  • Open another user's Calendar.
    1. On the File menu, point to Open, and then click Other Users Folder.

      Other Users Folder
    2. Search for and then select the user whose calendar you want to open.
    3. In the Folder Type box, click Calendar.

      Calendar
    4. Click Open.
  • Change the preferences settings that are related to the On My Computer folders.
    1. On the Outlook menu, click Preferences.
    2. Click General.
    3. Clear the Group similar folders, such as Inboxes, from different accounts check box.
    4. If you want, select the Hide On My Computer folders check box.