You cannot open the Windows Store without an Internet connection in Windows 8.1 or Windows Server 2012 R2

Applies to: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 StandardWindows Server 2012 R2 Essentials More

Symptoms


Consider the following scenario:
  • You change the display language to Arabic (Saudi Arabia) on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.
  • You restart the computer, and then you disable all Internet connections.
  • You try to run the Windows Store.
In this scenario, the Windows Store exits immediately.

Note The Windows Store should show an error page when you run the Windows Store without an Internet connection.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.