- Outlook is running in the cached mode.
- Offline address book (OAB) and hierarchical address book (HAB) are used.
- SeniorityIndex data is not deployed in HAB.
- The version of Outlook is not Japanese, or is Japanese with the DisableGALPhonetic registry turned on.
Article ID: 3008370 - Last Review: Dec 9, 2014 - Revision: 1