OneDrive issues in Windows 8.1 and Windows RT 8.1

Applies to: Windows 8.1 EnterpriseWindows 8.1 ProWindows 8.1

Symptoms


When you use Microsoft OneDrive in Windows 8.1 or Windows RT 8.1, you may encounter the following issues:
  • OneDrive exits unexpectedly shortly after it starts.
  • OneDrive enters a "setting up" state every time that it starts.
  • OneDrive may freeze when it is uploading files.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.