New procedure is available for submitting Intrastat returns in Belgium as of 2015 in Microsoft Dynamics AX 2009 SP1, AX 2012, AX 2012 R2, and AX 2012 R3

Applies to: Microsoft Dynamics AX 2009Dynamics AX 2012 R3

This article applies to Microsoft Dynamics AX for the Belgian (be) region.


This article describes that an update that enables the Intrastat report in Belgium to support new XML format with effect from the returns relating to January 2015 data is available in Microsoft Dynamics AX 2009 SP1, Microsoft Dynamics AX 2012, Microsoft Dynamics AX 2012 R2, and Microsoft Dynamics AX 2012 R3.

More information

The Intrastat report is used to report all physical movements of goods in the EU community. When goods are transferred between one company's warehouses that are located in different countries, the transfer transactions are also required to be included in the Intrastat declaration.

The procedure for submitting Intrastat returns to the National Bank of Belgium is being changed. As of the year 2015, Intrastat returns can only be submitted via the internet application OneGate. This application enables you to enter the data manually or to import data files in CSV or XML format. The current modification is applicable for all Belgian companies and provides the possibility to create Intrastat report in XML format.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix


You must have one of the following products installed to apply this hotfix:
  • Microsoft Dynamics AX 2009 SP1
  • Microsoft Dynamics AX 2012 R2
  • Microsoft Dynamics AX 2012 R3
  • Microsoft Dynamics AX 2012

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.