Explorer.exe continuously crashes after the first instance in Windows Server Technical Preview or Windows 10 Technical Preview

Attiecas uz: Windows Server Technical Preview


The Explorer.exe process continuously crashes and restarts after the first instance is run and ended in Windows Server Technical Preview or Windows 10 Technical Preview. When this problem occurs, another process, such as Runtimebroker.exe, might crash before Explorer.exe crashes. However, only Explorer.exe will continuously crash and restart.


An update is available to resolve this problem.

How to obtain this update

Windows Update

This update is available from Windows Update.


To install this update, you must have the following update installed:
3025096 Computer that has system compression enabled cannot install Windows Update in Windows 10 Technical Preview

Known issue

This update may not install on computers that have system compression enabled. When this problem occurs, you may receive a 0x8024001d installation error from Windows Update. To resolve this problem, install update 3025096 .

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about this problem and for a workaround, see the following Microsoft Community forum posting:

See the terminology that Microsoft uses to describe software updates.