For example, if your Windows XP-based computer has a multifunction print device using a DOT4 port, it may not be redirected in a remote desktop session to a Windows 2000- or Windows Server 2003-based computer.
To have us fix this problem for you, go to the "Fix it for me" section. To fix this problem yourself, go to the "Let me fix it myself" section.
Fix itbutton or link. Click
File Downloaddialog box, and then follow the steps in the Fix it wizard.
Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Next, go to the "Did this fix the problem?" section.
Follow these steps:
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click the following key in the registry:HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\AddIns\RDPDR
- On the Edit menu, point to New, and then click DWORD Value.
- Type FilterQueueType, and then press ENTER.
- On the Edit menu, click Modify.
- Type FFFFFFFF, and then click OK.
- Close the Registry Editor.
- Restart your computer.
To work around this problem on a client computer that has a multifunction print device, change the port that the multifunction print device uses from DOT4 to an LPT port.
For example, to configure a multifunction print device to use an LPT port on a Windows XP-based computer, follow these steps:
- InControl Panel, openPrinters and Faxes.
- Right-click the local printer that is not redirected, and then click Properties.
- Click the Ports tab, click an LPT port, and then click Apply.
The printer should now appear next to that port.
- Close the Printer Properties window, and then reconnect by using Remote Desktop.
Article ID: 302361 - Last Review: May 22, 2013 - Revision: 1