- The Data subkey in the Windows Registry is corrupted. Many of the Word settings that you customize when you click Options on the Tools menu are stored in the Data subkey.
- If you are running Word in a Terminal Server session using Microsoft Windows NT 4.0 Server, Terminal Server Edition and Citrix Metaframe, incorrect TEMP variables may passed from Terminal Server and Citrix Metaframe to Word. As a result, Word is unable to create a Temp file.
- The files that you are attempting to open or edit are very large. The default internal cache size of Word is 64 kilobytes (KB). By opening or editing very large documents, you can generate large temporary files that may tax the internal cache. This behavior can occur especially when you are working with multiple documents and using features such as Autocorrect and Print Layout.
Method 1: The Data Subkey in the Windows Registry Is CorruptedUse the /a command switch to start Word. The /a switch allows you to start Word without loading the Data registry subkey.
For additional information about how to start Word by using the /a command switch, click the article number below to view the article in the Microsoft Knowledge Base:
Method 2: Incorrect TEMP Variable from Terminal Server and Citrix MetaframeCheck the TEMP variable on Terminal Server, and ensure that the variable is correctly configured.
For additional information about how to determine the TEMP variable on Terminal Server with Citrix Metaframe, please refer to the following Citrix Knowledge Base document:
For additional information about configuring temporary folders on Windows Terminal Server, click the article numbers below to view the articles in the Microsoft Knowledge Base:
Method 3: The Files That You Are Attempting to Open or Edit Are Very LargeIncrease Word's internal cache size by using the RegistryOptions macro in the Support9.dot file. The RegistryOptions macro can be used to modify Word settings that are stored in the Windows registry, including the size of the Word file cache.
For additional information about how to install the Support9.dot file and use the RegistryOptions macro, click the article numbers below to view the articles in the Microsoft Knowledge Base:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 302629 - Last Review: Jun 16, 2009 - Revision: 1