What does this mean for existing Office 365 customers?
- As of February 2017, customers will have the ability in the SharePoint Admin Center to postpone the removal of their SharePoint Online public website, which will allow them to continue to use the site through March 31, 2018. Customers will continue to have the option of subscribing to third-party solutions for public website functionality. To postpone the site deletion through March 31, 2018, follow these steps:
- Log in to the SharePoint Admin Center.
- Click Settings.
- Select the I’d like to keep my public website until March 31, 2018 option.
Note Customers who have a Small Business subscription may not have access to the SharePoint Admin Center. Therefore, if a customer who has a Small Business subscription wants to postpone site deletion through March 31, 2018, they should contact Microsoft support.
- Beginning May 1, 2017, anonymous access for existing sites will no longer be available. If customers need more time to move their public website, they have a one-time postponement option for up to one year (March 31, 2018). Customers must select the postpone option by May 1, 2017.
- On September 1, 2017, when Microsoft deletes the public site collection in SharePoint Online, customers will no longer have access to the content, images, pages or any other files that reside on their public website. Before September 1, 2017, customers should make a backup copy of all their public website content, images, pages, and files, so they don’t lose them permanently.
- On March 31, 2018, Microsoft will delete all public sites that have been postponed.
What happens once your public website is deleted?
On September 1, 2017, when Microsoft deletes the public site collection in SharePoint Online, customers will no longer have access to the content, images, pages or any other files that reside on their public website. Customers can, however, recover their content through the Recycle Bin. To recover files from the Recycle Bin, follow these instructions.
What does this mean for new Office 365 customers?
How will this change be communicated to Office 365 customers?
Will Microsoft fix any new issues with existing public websites?
Why is Microsoft making this change?
As part of the evolution of the Office 365 service, we periodically evaluate the capabilities of the service to make sure that we’re delivering the utmost value to customers. After careful consideration, we concluded that for public websites, Office 365 customers would be better served by third-party providers whose core competency is public websites. Therefore, we’ve made the difficult decision to discontinue the SharePoint Online Public Website feature so that we can focus our efforts and investments on delivering capabilities in Office 365 that will bring more value to our customers.
Overview of third-party offerings
More information about the third-party offerings is available at the following Microsoft website:
Website hosting partners for Office 365
You can migrate your SharePoint Online Public Website to a partner website. For more information, see Migrate your SharePoint Online Public Website to a partner website.
Please note that the process of migrating to an alternative solution is not supported by Microsoft support staff.
Will customers or users lose any content while they make the transition?
All migration of content and data is a manual process and must be completed by the customer. To avoid disruption and data loss, customers should back up all content and data from the SharePoint Online Public Website feature before they switch to any new solution or service. This will minimize potential disruptions.
Will Microsoft provide training content or documentation for these new offerings?
Which countries and languages are available?
Whom do I contact for support for the third-party solutions?
Implications for new customers who subscribed on or after March 9th, 2015
Will the price for affected Office 365 offers be reduced?
Can I use other services, or do I have to use one of the third-party solution providers that Microsoft provides links for?
What if I'm using my Public Website to share content with anonymous users?
Share sites or documents with people outside your organization
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 3027254 - Last Review: Feb 19, 2017 - Revision: 32