Can't use the Exchange admin center to remove members from a distribution group that has more than 3,000 members

  • Article
  • Applies to:
    Exchange Online, Exchange Server 2013 Enterprise, Exchange Server 2013 Standard Edition

Original KB number:   3031293

Problem

When you view a distribution group in the Exchange admin center, not all members are listed if that distribution group contains a large number of members. The Exchange admin center can display up to 3,000 members per distribution group.

If a distribution group contains more than 3,000 members, you can't use the Exchange admin center to remove members who aren't listed.

Workaround

Use the Remove-DistributionGroupMember cmdlet instead of the Exchange admin center to remove members from a distribution group.

For example, to remove roger@contoso.com from a distribution group that's named Customer Service, follow these steps:

  1. Do one of the following:

    • Connect to Exchange Online by using remote PowerShell. For more information about how to do this, see Connect to Exchange Online PowerShell.
    • Open the Exchange Management Shell on an Exchange server in your on-premises environment.

  2. Run the following command:

    Remove-DistributionGroupMember -Identity "Customer Service" -Member roger@contoso.com

More information

For more information about this cmdlet, see Remove-DistributionGroupMember.

Still need help? Go to Microsoft Community.