You cannot remove a prestaged package on a distribution point in System Center 2012 R2 Configuration Manager

Applies to: Microsoft System Center 2012 R2 Configuration Manager

Symptoms


When you try to remove a package that was prestaged to a distribution point in Microsoft System Center 2012 R2 Configuration Manager, the package is not removed.

Note This problem occurs when the Copy the content in this package to a package share on distribution points option is enabled.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Cumulative Update 4 for System Center 2012 R2 Configuration Manager  installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you apply this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Exportcontent.dll5.0.7958.1502927,92018-Dec-201401:10x64
Extractcontent.exe5.0.7958.15022,329,25618-Dec-201401:10x64
Configmgr2012adminui-r2-kb3031967-i386.mspNot applicable12,582,91218-Dec-201401:10Not applicable
Exportcontent.dll5.0.7958.1502789,68018-Dec-201401:10x86
Extractcontent.exe5.0.7958.15021,650,34418-Dec-201401:10x86
Microsoft.configurationmanagement.exe5.0.7958.1502393,38418-Dec-201401:10x86


Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.