After the manufacturer-supplied application starts, and you preview the picture, you must select the
Return to Microsoft Word (or another Office application) option under File or Scan in order to quit the application and have the image inserted into Word or into another Office application.
Insert, the default selection, is used with Windows Imaging Acquisition (WIA) drivers. The Insert button uses the Scanner and Camera Wizard to obtain the image and insert it into the Office program.
You must use the Custom Insert button to use the manufacturer-supplied application that corresponds to a device that uses a manufacturer-supplied or TWAIN driver.
Article ID: 303409 - Last Review: Apr 12, 2012 - Revision: 1