Hotfix for known issues in Update Rollup 5 for System Center 2012 R2 Virtual Machine Manager

Applies to: Microsoft System Center 2012 R2 Virtual Machine Manager

Symptoms


After Update Rollup 5 for Microsoft System Center 2012 R2 Virtual Machine Manager (VMM) is installed, you may experience the following issues:

  • When you try to deploy or migrate a new High Availability (HA) virtual machine (VM) to a cluster, a registered server message block (SMB) share is not displayed as a target path option.
  • The following critical exception occurs in the Storage Refresher during discovery of the replication service:

    ArgumentNullException -- SetCustomOptions
  • VMM cannot refresh the replica or primary VM without Automated System Recovery (ASR). Additionally, migration of the recovery VM in an IR Pending state does not perform live migration. Replica VMs are displayed as normal VMs.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.




Installation steps

First, when you run the hotfix installation file, it displays the following Microsoft Software License Terms:


EULA


After you click Yes, you are prompted about where to put the extracted files:

EULA Confirmation


After you do this, follow these steps on the VMM Server computer.

Note Make sure that you back up your original files before you perform this procedure.
  1. Stop the System Center Virtual Machine Manager service.
  2. Replace the files under your Virtual Machine Manager Install directory with the new files that you just extracted. For example, replace these files with the following files:
    • %VMMINSTALLPATH%\bin\ImgLibEngine.dll
    • %VMMINSTALLPATH%\bin\ Microsoft.VirtualManager.UI.CommonControls.dll
    • %VMMINSTALLPATH%\bin\SCXStorageWrapper.dll

    Note The “%VMMINSTALLPATH% placeholder represents the directory in which you installed SC2012 R2 VMM, such as C:\Program Files\Microsoft System Center 2012 R2\Virtual Machine Manager.
  3. Start the System Center Virtual Machine Manager service.

To revert this hotfix, follow these steps on the VMM Server computer:
  1. Stop the System Center Virtual Machine Manager service.
  2. Replace the files under your Virtual Machine Manager Install directory with your backup files.
  3. Restart the System Center Virtual Machine Manager service.

Prerequisites

Before you apply this hotfix, you must have the following update rollup installed.

Description of the security update for Update Rollup 5 for System Center 2012 R2 Virtual Machine Manager

Restart information

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Microsoft.virtualmanager.ui.commoncontrols.dll3.2.7986.01,109,504Feb-201519:40x64
ImgLibEngine.dll

3.2.7986.04,276,944Feb-201519:40x64
SCXStorageWrapper.dll3.2.7986.0125,440Feb-201519:40x64

File nameFile versionFile sizeDateTimePlatform
Microsoft.virtualmanager.ui.commoncontrols.dll3.2.7986.01,109,504Feb-201519:40x86


Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.