Where can I get support on my pre–installed applications


This article provides information on whom to contact for software support.

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In the Surface Standard Warranty, you can get a ninety day technical support for you pre–installed applications from the experts at Microsoft Answer Desk for Surface.

Note: Ensure that you have the Serial Number of your device, flip out the kickstand and look for the 12-digit string of numbers near its base, or on the original packaging under the barcode.
If you want to check the warranty status, log on to https://myservice.surface.com.

Article ID: 3042439 - Last Review: Feb 20, 2015 - Revision: 1