This article describes an issue that occurs when you view the properties of the photos in Windows Explorer on a computer that is running Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, Windows RT, Windows 8, or Windows Server 2012. You can resolve this issue by using the update in this article. Before you install this update, check out the Prerequisites section.
The "Date taken" information is not displayed in Windows Explorer for the photos that are taken by certain Android devices and transferred to a Windows-based computer. Therefore, you cannot sort those photos by "Date taken".
How to obtain this updateImportant Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.
Method 1: Windows UpdateThis update is available from Windows Update.
Method 2: Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
Note The update for Windows RT 8.1 or Windows RT can be obtained only from Windows Update.
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows Server 2012 R2||Download the package now.|
|All supported x86-based versions of Windows 8||Download the package now.|
|All supported x64-based versions of Windows 8||Download the package now.|
|All supported x64-based versions of Windows Server 2012||Download the package now.|
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Update detail information
PrerequisitesTo apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou may have to restart the computer after you apply this update.
Update replacement informationThis update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.