Additionally, if your computer has multiple batteries, an incorrect low-battery alarm may sound when you start your computer.
If you open the Power Management tool in Control Panel after you start your computer, and then click the Power Meter tab, alarms work correctly.
If the Power Meter (batmeter) tool is enabled, it obtains battery information at frequent intervals while your computer is running. This battery information is used to trigger battery alarms, and if absent, the alarm may not sound.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Operating system
8/10/01 09:59 4.10.2223 6,480 Battc.sys Windows 98 Second Edition
This problem is not resolved by this fix if you install it on a computer that is running Windows 98 version 4.10.1998 (not Windows 98 Second Edition). For information about how to work around this problem if you are using a Windows 98-based computer, view the steps in the Workaround section in this article.
- If your computer BIOS also supports Advanced Configuration and Power Interface (ACPI), you can enable ACPI support to resolve the problem. Please contact your computer manufacturer for information about whether this option is available and how to enable ACPI support for your computer.
- To work around this problem on a computer with APM BIOS, enable the Power Meter:
- Click Start, point to Settings, click Control Panel, and then double-click Power Management or Power Options.
- Click the Advanced tab, verify that the Always show icon in the taskbar check box is selected.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about the Power Meter and APM battery status issues, click the article number below to view the article in the Microsoft Knowledge Base: