Cannot join meetings in Lync 2010 after you install OneDrive for Business

S’applique à : Skype for Business

Symptoms


When you click a meeting hyperlink, you are directed to Microsoft Lync Web App instead of Microsoft Lync 2010. 

Cause


This issue occurs because the Office 2013 Lync MeetingJoin ActiveX control is installed unexpectedly as part of OneDrive for Business update package. Therefore, when you click the meeting hyperlink, the control tries to redirect the call to Lync 2013 although Lync 2013 is not installed. 

More Information


After you install Microsoft OneDrive for Business, the following registry key for Lync 2010 may be updated to the registry key for Lync 2013:

Registry key information for Lync 2010:

HKMU\CommunicatorMeetingJoinAx.JoinManager\CLSID\(Default) = {DF912424-425A-4F52-985D-1F83DA468AEB}InprocServer32 for the old CLSID is as follows:

C:\Program Files\Microsoft Lync\MeetingJoinAxOC64.dll

Registry key information for Lync 2013:

The value is empty in the following registry path:HKMU\CommunicatorMeetingJoinAx.JoinManager\CLSID\(Default)InprocServer32 for the new CLSID is as follows:

C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\Interceptor.dll

Note Lync 2013 will be upgraded to Skype for Business from April 2015.

Workaround


To work around this issue, reinstall Lync 2010.