- Open Terminal using one of the following methods:
- With Finder as the selected application, on the Go menu click Utilities. Double-click Terminal.
- In Spotlight Search, type Terminal and then double-click Terminal from the search results.
- Go to the parent directory of your Outlook 2011 identity in Terminal by typing the following command.cd ~/Documents/Microsoft\ User\ Data/Office\ 2011\ Identities
- Type chmod –R 755 <Identity_Name>, and then press Enter.
Note Steps 2 and 3 are represented in this screenshot.
Note If you do not know your Identity name, you can type LS in Terminal and then press Enter for a list of the Identity names.
This should set the correct permissions for your identity. You should now be able to launch Outlook and import your 2011 identity by selecting Import on the File menu.
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Article ID: 3053602 - Last Review: Oct 22, 2015 - Revision: 1