June 2015 compatibility update for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

This article describes an update that improves the compatibility experience in Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2. Microsoft regularly releases Windows compatibility updates to improve the overall user experience. 

For more information about these improvements, see the "Applications or devices that experience a change in behavior after you install this update" section and the "Applications and devices that are included in this update" section.

How to obtain this update

Important Do not install a language pack after you install this update. Otherwise, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as an optional update on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
Note The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update information

The kinds of problems that are resolved by application compatibility updates

When you try to install and run certain games or applications on Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, you may experience one or more of the following symptoms: 
  • The game, the application, or the driver is installed incorrectly.
  • The game, the application, or the driver causes system instability.
  • The primary functions of the game, the application, or the firmware do not work correctly.

Applications or devices that experience a change in behavior after you install this update

The following table lists the applications and devices that are affected by this cumulative update package. This table also describes the behavior of these applications and devices after you install the update.

Compatibility updates trigger several changes in Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2. The most common changes are as follows.  

Hard block

A hard block prevents an application that is incompatible with Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2 from running on the system.

Note Microsoft lets Windows put a hard block on a non-Microsoft application only if the manufacturer is notified. 

Soft block

A soft block notifies you when a primary function of the application may not work or may cause application instability.

Driver block

A driver block may block an existing driver on your computer. When the driver is migrated during the upgrade, an Inbox driver will be installed.

Applications and devices that are included in this update

Application or deviceVersionBehavior after you install the update
Cypress EZ-USB2135SMouse is recognized on USB 3.0 port.
AMD USB xHCI ControllerNot availableRandom system crash is eliminated.
Intel Sunrise Point xHCI Controller
Intel Sunrise Point LP xHCI Controller
Intel Cherry View K xHCI Controller
Not availableBluetooth file transfer finishes.
File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.
Properties

Article ID: 3061468 - Last Review: Jul 14, 2015 - Revision: 1

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1

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