Prompted for credentials for proxy server when launching an Office 2010 application

Applies to: Microsoft Office 2010 Service Pack 2Excel 2010Microsoft Word 2010


When you launch an Office 2010 application (such as Excel 2010 or Word 2010), you may be prompted for credentials for a proxy server - - as shown in this image:

The prompt may repeat after being dismissed.


This is a known issue with the update described in Knowledge Base article 2956191 .


To resolve this issue, please install the update found here: