Excel 2013 crashes when you use a keyboard shortcut to enter data

Applies to: Excel 2013

Symptoms


Microsoft Excel 2013 randomly crashes when you using a keyboard shortcut to enter data into a worksheet. In this situation, one or more of the following crash signatures is logged under Event ID 1000 in the Application log.

Module nameModule version numberOffsetBit version
Excel.exe15.0.4569.15040x0001EEAF32-bit
Excel.exe15.0.4693.10000x0001F22F32-bit
Excel.exe15.0.4701.10010x0001F20732-bit
Excel.exe15.0.4693.10000x00000000000D735D64-bit
Excel.exe15.0.4701.10010x00000000000D74CD64-bit
Excel.exe15.0.4711.10000x00000000000D75ED64-bit
Excel.exe15.0.4719.10000x00000000000D738D64-bit

Cause


This problem occurs because the CTRL+D keyboard shortcut is incompatible with the Arial font.

Resolution


To resolve this issue, install the June 9, 2015, update for Excel 2013. For information about this update, click the following article to view it in the Microsoft Knowledge Base:
June 9, 2015, update for Excel 2013(KB3054794)



Microsoft is researching this problem and will post more information in this article when the information becomes available.