Error C0190003 after you install updates in Windows Server 2012 R2

Article
02/19/2024

This article provides a workaround for an issue that triggers an error when you restart a Windows Server 2012 R2-based computer after you install updates.

Applies to: Windows Server 2012 R2
Original KB number: 3074603

Symptoms

Consider the following scenario:

You try to install many updates from Windows Update. This includes update 3000850.
You're using a native 4K sector disk as a system drive.

However, after the update installation process finishes and the computer is restarted, you may receive one of the following error messages:

Error C0190003 applying update operation 21417 of 247778 (wow64_microsoft-window

Fatal error C0190003 applying update operation 19505 of 247778 (amd64_microsoft

Note

The number of operations and file names may vary.

In this situation, the computer doesn't restart successfully.

Cause

During the installation process, all the file operations (copy, move, and delete, for example) must be transactional. However, if there are lots of files to process, the transaction log may become full. In this situation, transactions are reverted, and the error message is displayed.

Workaround

If you haven't installed the updates yet, you can work around this issue by increasing the transaction log size. To do this, open cmd.exe as an administrator, and then run the following command:

fsutil resource setlog maxextents 100 C:\

Note

This command increases the maximum number of containers for the boot drive (drive C) to 100. (The default value is 20.) If you set the value to 100 and still experience the same error, you may want to try a higher number.

If you've already experienced the issue that's described in the Symptoms section, you can recover from the issue by following these steps:

While the error message is displayed, press the power button to turn off the computer.
Press the power button and then immediately press the F8 key. This displays the Advanced Boot Options menu.
Select Repair Your Computer, and then press Enter.
On the Choose an option menu, select Troubleshoot.
On the Advanced options menu, select Command Prompt.
Select the administrator account, and then enter the password.
At a command prompt (cmd.exe), run the following command:
```
Dism /image:C:\ /cleanup-image /revertpendingactions
```
Close the command prompt.
On the Choose an option menu, select Continue.

Status

Microsoft has confirmed that this is a problem in Windows Server 2012 R2.

References

Microsoft support policy for 4K sector hard drives in Windows

Data collection

If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in Gather information by using TSS for deployment-related issues.