The icons of distribution groups are greyed out when you send an IM or start a call in Lync for Mac 2011

When this issue occurs, the send an IM and the call options are available only by right-clicking the shortcut menu of the distribution groups in Microsoft Lync for Mac 2011.

Resolution

To resolve this issue, install the update for Lync for Mac 2011 14.1.1.
Properties

Article ID: 3074986 - Last Review: Jul 23, 2015 - Revision: 1

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