The icons of distribution groups are greyed out when you send an IM or start a call in Lync for Mac 2011

When this issue occurs, the send an IM and the call options are available only by right-clicking the shortcut menu of the distribution groups in Microsoft Lync for Mac 2011.


To resolve this issue, install the update for Lync for Mac 2011 14.1.1.

Article ID: 3074986 - Last Review: Jul 23, 2015 - Revision: 1