Call forwarding option for "Only forward or simultaneously ring during work hours" is unavailable in Lync for Mac 2011


Assume that work hours are defined in Microsoft Outlook automatically. When this issue occurs, the option in the Phone Calls tab under Preferences in Microsoft Lync for Mac is available only when one of the following conditions is true by using the same account in a Windows operating system:
  • You open the Outlook calendar, and then you add a new meeting.
  • You sign in to a Lync client at the same time.


To resolve this issue, install the update for Lync for Mac 2011 14.1.1.

Article ID: 3074996 - Last Review: Jul 23, 2015 - Revision: 1