- KB 3083356 The RgsClients/Tab.aspx webpage times out when you restart a front-end server or update a topology in Lync Server 2013
- KB 3083355 High CPU usage after you publish a changed topology in Lync Server 2013 that has the Response Group Service run
Method 1: Server Update InstallerThe Cumulative Server Update Installer applies all updates for the appropriate server role in one operation. To use the Cumulative Server Update Installer, follow these steps.
Note If User Account Control (UAC) is turned on, you must start the Cumulative Server Update Installer by using elevated permissions to make sure that all updates are installed correctly.
- Download the Cumulative Server Update Installer.
- Run Cumulative Server Update Installer by using the UI or a command prompt.
Note When you click Install Updates, the UI indicates which updates are installed.
To run the Installer, run the following command:
LyncServerUpdateInstaller.exeNote The following text describes parameters that you can use together with the LyncServerUpdateInstaller.exe command:
- The /silentmode option applies all applicable updates in the background.
- The /silentmode /forcereboot options together apply all applicable updates in the background. Additionally, they automatically restart the server at the end of the installation process if it is necessary.
- The /extractall option extracts the updates from the installer, and then it saves the updates in a subfolder that is named "Extracted" in the folder from which you ran the command.
Method 2: Microsoft UpdateThe update is also available from the Microsoft Update website.
Note After you install this update by using Microsoft Update, you must update the databases on the back-end servers. See how to update the databases on the back-end servers.
PrerequisitesThere are no prerequisites for installing this cumulative update.
Registry informationTo use one of the updates in this package, you do not have to make any changes to the registry.
Update replacement informationThis cumulative update replaces the July 2015 cumulative update 5.0.8308.920 for the Lync Server 2013 Response Group service.
Restart requirementYou may have to restart the computer after you apply this cumulative update.
Update package installation informationTo install this cumulative update package, install the rgs.msp package on computers that are running one of the following server roles:
- Lync Server 2013 - Standard Edition Server
- Lync Server 2013 - Enterprise Edition - Front End Server
Removal informationTo remove this cumulative update package, use the Add or Remove Programs item in Control Panel.
Sometimes, when you try to uninstall this cumulative update, you are prompted for the source CD. If this behavior occurs, insert the source CD, or provide the path where the source files can be found.
Article ID: 3081743 - Last Review: Oct 2, 2015 - Revision: 1