When a user tries to open a single instance of a recurring meeting in Microsoft Outlook, he or she receives the following error message:
Sorry, we're having trouble opening this item. This could be temporary, but if you see it again you might want to restart Outlook. You changed one of the recurrences of this item, and this instance no longer exists. Close any open items and try again.
This issue occurs when an Exchange ActiveSync client removes the TimeZone properties from the recurring meeting. To open and correctly display the meeting, Outlook must know the time zone in which the organizer is located.
To work around this issue, remove the affected attendee from the meeting, and then reinvite that attendee to the meeting.
Microsoft is aware of this issue and is currently investigating it.
Article ID: 3086960 - Last Review: Aug 18, 2015 - Revision: 1
Microsoft Office Outlook 2007, Microsoft Outlook 2010, Microsoft Outlook 2013, Microsoft Exchange Server 2007 Enterprise Edition, Microsoft Exchange Server 2007 Standard Edition, Microsoft Exchange Server 2010 Enterprise, Microsoft Exchange Server 2010 Standard, Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard Edition