HCW8011 multiple Send Connectors found for AddressSpace when you run the HCW

Original KB number:   3087161

Problem

When you run the Hybrid Configuration wizard (HCW), you receive the following error message:

HCW8011 Ambiguous configuration: multiple Send Connectors found for AddressSpace 'Consoto.com'

Cause

This issue occurs if the Hybrid Configuration wizard detected conflicting or duplicate Send connectors for a particular namespace and couldn't continue.

Solution

Remove the duplicate Send connectors from the on-premises organization. To do this, follow these steps:

  1. Open the Exchange Management Shell.

  2. Run the following command:

    Get-SendConnector |fl
    
  3. Examine the output to determine whether there are multiple Send connectors that exist for AddressSpace that's mentioned in the error message.

  4. If multiple Send connectors exist, remove the duplicate Send connectors. To do this, run the following command for each duplicate connector:

    Remove-SendConnector <NameOfSendConnector>
    

    For more information about how to remove a connector, see Remove-SendConnector.

More information

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