When this issue occurs, you can't copy and paste any content of the first instant message (IM) in a Microsoft Lync 2013 (Microsoft Skype for Business) client until one of the following conditions is true:
- The IM is replied by someone.
- The conversation is saved in Lync 2013 (Skype for Business) together with the following message:
Article ID: 3088664 - Last Review: Sep 8, 2015 - Revision: 1
Microsoft Lync Server 2013, Skype for Business