When you try to use Microsoft Outlook Express to retrieve a message from a Post Office Protocol (POP3) e-mail server, you may receive the following error message:
Server Response: '-ERR Unrecognized internal error: 0x800cce21'
Server Error: 0x800CCC90
Error Number: 0x800CCC92
Account: 'storedriver3 (2)'
Server Response: 'Unrecognized internal error: 0x800cce21'
Error Number: 0x800CCCD2
Category: Content Engine
Event ID: 1023
Error 0x800cce21 occurred while rendering message 0001-000000003b4d for download for user aissd3u000000@STOREDRIVERDOM.StoreDriverOrg.com.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
This problem was corrected in Exchange 2000 Server SP2.
Contact the Exchange administrator to verify that he or she has applied Exchange 2000 Server SP2 or a later service pack to resolve this problem.
Article ID: 309216 - Last Review: Oct 19, 2010 - Revision: 1