In a Microsoft System Center environment that has many clients, configuration changes are not updated on a management server. Additionally, the following event is repeatedly logged in the Operations Manager log:
This issue occurs when the Management Configuration service fails because the instance transfer can't perform a bulk insert. This issue typically occurs when the environment has lots of clients, such as 2000 or more.
To fix this issue, follow these steps to modify the batch size settings for the Management Configuration service on the management server:
- Make a backup of the Program Files\System Center 2012\Operations Manager\Server\ConfigService.Config file.
- Edit the ConfigService.config file, and then modify the settings as follows:
<Setting Name="SnapshotSyncManagedEntityBatchSize" Value="10000" />
<Setting Name="SnapshotSyncRelationshipBatchSize" Value="10000" />
<Setting Name="SnapshotSyncTypedManagedEntityBatchSize" Value="20000" />
- Restart the Configuration service.
To determine whether you are experiencing this issue, run the following SQL query against the OperationsManager database:
select * from cs.WorkItem where workitemname like '%snapshot%' order by StartedDateTimeUtc descIn the scenario that's described in the "Symptoms" section, the workitemstateid is always 10 (failed) instead of 20 (successful).
Article ID: 3092452 - Last Review: Nov 1, 2015 - Revision: 1
Microsoft System Center 2012 Operations Manager Service Pack 1, Microsoft System Center 2012 R2 Operations Manager