The Features section of the printer properties UI is missing after you upgrade to Windows 10

Applies to: Windows 10, version 1803, all editionsWindows 10, version 1709, all editionsWindows 10, version 1703, all editions

Symptoms


Consider the following scenario:
  • You have a computer that is running Windows 8.1 or Windows 7.
  • You install a printer device that has advanced features.
  • You upgrade the computer to Windows 10.
In this scenario, the Features section of the printer properties user interface (UI) may be missing after the upgrade.







Resolution


To fix this issue, reinstall the printer driver. Reinstalling the driver will return the Features section to the printer properties UI.

More Information


This issue does not cause functionality to be lost. Only the display of available features is missing.