"Invalid provider specified" error when you use an Office 2016 application to access Office 365 resources

Applies to: Office 365 ProPlusOffice Professional Plus 2016SharePoint Online More


Consider the following scenario:
  • You’re running one of the following Office 2016 applications as an administrator in Windows 10: 
    • Access 2016
    • Excel 2016
    • Outlook 2016
    • PowerPoint 2016
    • Project 2016
    • Publisher 2016 
    • Visio Professional 2016
    • Visio Standard 2016
    • Word 2016
  • You try to use one of these applications to access Office 365 resources such as SharePoint Online or Exchange Online.
  • After you enter your Office 365 account information, you receive the following error message:
    Invalid provider specified.


To work around this issue, don't run Office 2016 as an administrator in Windows 10.


This is a known issue. We're working to address this issue and will post more information in this article when it becomes available.

Still need help? Go to Microsoft Community.