By default this feature is enabled however administrators can turn off this feature at any time. To disable sharing usage and connectivity data in SMA, follow these steps:
- Import the SMA PowerShell module in your deployment.
- Run the following PowerShell cmdlet to disable the sharing of usage and connectivity data in Service Management Automation (SMA):
Set-SmaAdminConfiguration -WebServiceEndpoint <String> [-AuthenticationType <String>] -Telemetry $false
To disable sharing diagnostics and usage data in Service Manager Self-Serve Portal, set the EnableTelemetry key in web.config to False. For more information, see the “Customize the Self Service Portal” section in the following TechNet article: