"There was an error contacting Bing Maps" error when you use the Bing Map app in Outlook Web App in Exchange Server 2013

Vrijedi za: Exchange Server 2013 EnterpriseExchange Server 2013 Standard Edition

Symptoms


When you use Microsoft Outlook Web App to select a Bing Maps link in an email that includes a physical address in a Microsoft Exchange Server 2013 environment, the window of Bing Maps displays the following message:
We think we’ve found an address.
However, it changes to the following error message immediately:
There was an error contacting Bing Maps. Please try again later.

Note The Bing Maps app in Outlook Web App displays a map of a location when a contact or an email message includes a physical address.

Cause


This issue occurs because of a timing issue that causes the script for the Bing Maps app to load unsuccessfully.

Resolution


Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.