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Here's an easy fixTo fix this problem automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.
- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you're not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.
For Windows 7, Windows Vista, Windows XP, Windows Server 2008 and Windows Server 2003
Let me fix it myselfImportant
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
To resolve this problem, follow these methods in order. Check whether the problem is resolved after each method.
Article ID: 310049 - Last Review: Aug 5, 2016 - Revision: 1