- You run a Microsoft Component Services (COM+) application in Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.
- The application relies on some COM+ components that are registered as single threaded.
- A memory leak occurs in the COM+ application. Therefore, the application may freeze.
- Calls from client computers to the COM+ components are placed in a waiting status. Therefore, client requests take a long time to execute.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.
PrerequisitesTo apply this hotfix, you must install Service Pack 1 for Windows 7 or Windows Server 2008 R2.
Registry informationTo apply this hotfix, you don't have to make any changes to the registry.
Restart requirementYou may have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix replaces hotfix 2545479.
Article ID: 3101217 - Last Review: Nov 11, 2015 - Revision: 1