- Force Skype for Business for iOS to close by using the Fast App Switcher. To do this, double-tap the Home button, and then swipe up on the app preview.
- Start Skype for Business for iOS again.
For IT Professionals
Known issuesThe method in the "Workaround" section works if you're running a single pool behind your Edge server and if users are homed on that pool. If there is a director or multiple pools (that is, users are homed on a pool that’s not the next hop) within the environment, Passive Authentication is unsuccessful even after you force a close and then restart the app.
Article ID: 3105615 - Last Review: Oct 26, 2015 - Revision: 1